FAQs / Digital Evidence Management

Digital Evidence Management

What file formats does VIDIZMO DEMS support for evidence?

VIDIZMO DEMS supports 255+ evidence formats, including audio, video, images, and documents, so agencies can bring in evidence from body cameras, interview room recordings, mobile devices, and case files without worrying about compatibility.

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How does VIDIZMO support sharing evidence with a partner agency?

VIDIZMO provides a dedicated workflow for sharing digital evidence directly with partner agencies, replacing ad hoc methods like email or physical media with a controlled, trackable process.

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What happens if police lose evidence in a criminal case?

Lost evidence can result in case dismissal, suppression of related evidence, or favorable inferences granted to the defendant. Courts may assume the missing evidence would have supported the defense. The impact depends on how critical the lost evidence was to the prosecution's case.

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Why is digital evidence important in investigations?

Digital evidence is important because it can support traditional evidence like CCTV footage and phone records or serve as primary evidence in cybercrime cases. Proper handling of digital evidence ensures its integrity, authenticity, and admissibility in court.

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How do you use a body-worn camera?

A Body-worn camera is attached to an officer's uniform and captures all interactions between the officer and the community. They help ensure office and community safety, and the footage collected can be used as evidence for training and learning purposes.

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What redaction styles does VIDIZMO DEMS support?

VIDIZMO DEMS offers multiple redaction styles, including blurring, pixelating, and muting, so you can obscure sensitive visual or audio content while keeping the rest of the evidence intact and reviewable.

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How does this help maintain the integrity of evidence during review?

Review actions are tracked against the evidence item, supporting a defensible chain of custody as evidence moves from intake through approval rather than being reviewed ad hoc outside the system.

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Can I work with evidence when I'm not connected to the internet?

Yes, the Desktop Application supports offline playback, so you can review video and other evidence files without an active internet connection, which is useful in the field or in low-connectivity environments.

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Can multiple people review and approve the same evidence?

Yes, the review workflow is built to support approval steps involving different reviewers, which helps agencies enforce oversight rather than relying on a single point of review.

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Are the exported frames usable in court?

Yes, the feature is built to produce court-ready visuals, so labeled frames can be exported directly for use as evidence exhibits or supporting documentation.

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Can we give external parties like prosecutors or defense counsel their own portal?

Yes, dedicated portals are designed to support this kind of scenario, giving external stakeholders a controlled entry point to relevant evidence without exposing your full internal system.

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Can multiple people on the prosecution team use the portal for the same case?

Yes, the portal is built for prosecutors to access and manage evidence shared on a case, which supports review by the prosecutor and their team rather than a single individual.

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What are the benefits of body cameras for police?

A few benefits for the police include reviewing performance, documentation, and storing evidence. Besides that, small and large police departments can use body camera footage for police training.

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What specific types of evidence can VIDIZMO analyze?

VIDIZMO platform is built to analyze complex modern digital evidence, including video (bodycam, surveillance, depositions), audio (witness interviews, 911 calls), documents (discovery documents, contracts, emails, scanned files), and images (crime scene photos, exhibits). It converts this unstructured data into searchable, actionable intelligence.

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Can workflows run automatically, or do they need to be started manually?

Both are supported, a workflow can be run on demand or set to fire automatically when a triggering event occurs, such as evidence being submitted, a recording being finalized, or a case being filed.

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How do law enforcement agencies use dashcams?

They document traffic stops, pursuits, and crash scenes while supporting transparency and investigative defensibility.

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Are community evidence portals becoming standard?

Yes. With 21% of the public holding investigation-relevant evidence but fewer than half submitting it, low-friction upload portals are now appearing in DEMS procurement requirements nationwide.

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Can geo-restriction be set per portal or per case?

Because DEMS supports multiple portals per agency or department with autonomous security settings, geo-restriction rules can be configured differently for each portal, in addition to being applied to individual pieces of evidence.

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What types of digital evidence can a DEMS handle?

DEMS supports multi-format evidence including CCTV and body-worn video, doorbell and surveillance footage, interview audio, call recordings, mobile phone evidence, photos from inspections, PDFs, statements, emails, and social media submissions.

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Who benefits most from broad multi-format support in evidence management?

Law enforcement, prosecution, and other agencies that receive evidence from many different sources and device types benefit most, since they can consolidate mixed-format evidence into one system without extra processing steps.

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Can VIDIZMO process evidence from any camera vendor?

Yes. VIDIZMO Digital Evidence Management System is hardware-agnostic and supports 255+ file formats including proprietary CCTV recordings that auto-rewrap to MP4 without re-encoding. Agencies are never locked into a single body camera or surveillance vendor.

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Can the custody record be reviewed or exported?

The custody trail is designed to be reviewable so agencies can produce it as needed to support an evidence's integrity during case review or court proceedings.

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Does adding chapters change or affect the original video file?

Chaptering adds navigational markers for review purposes and is intended to support evidentiary workflows without altering the underlying original video, which is important for maintaining chain of custody and evidentiary integrity.

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Can a single DEMS handle all evidence types across an entire department?

Yes, provided it supports a wide codec library covering video, audio, images, documents, and proprietary formats natively. Platforms requiring file conversion before playback introduce fidelity risk. Test your specific formats, especially interrogation and surveillance outputs, before committing.

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Does AI replace investigators or prosecutors?

No. AI speeds up the grunt work and surfaces patterns, but human judgment is essential for interviews, legal strategy, and court work. Think of AI as an intelligence hub that supports your team.

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How can defense lawyers analyze footage from multiple cameras?

Digital evidence platforms support synchronized multi-stream playback, allowing lawyers to view recordings from different cameras on a shared timeline and identify inconsistencies between sources.

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What happens to our evidence if we switch away from VIDIZMO?

All evidence and metadata can be exported through standard APIs and bulk export tools. Files remain in their original formats with metadata preserved. There is no proprietary encoding or format lock-in that would prevent migration to another system.

How does VIDIZMO handle the transition period during migration?

VIDIZMO can run alongside your existing system during migration. Agencies gradually shift workflows while maintaining access to legacy evidence. Watch folder automation enables seamless parallel ingestion so new evidence flows into VIDIZMO while legacy content migrates in batches.

Can VIDIZMO handle state-level public records laws beyond federal FOIA?

Yes. VIDIZMO supports both federal FOIA exemptions and state-specific exemption codes for laws like CPRA, GIPA, and similar open records statutes. The Public Records and Transparency solution provides the locate-review-redact-disclose workflow tailored to state requirements.

Can agencies use VIDIZMO Digital Evidence Management System and EnterpriseTube together?

Yes. Agencies running both products share a common platform with unified user management, SSO, and security policies. The Digital Evidence Management System handles evidence workflows while EnterpriseTube manages training videos, public communications, and internal knowledge sharing.

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Is VIDIZMO a small business for government procurement purposes?

Yes. VIDIZMO is a minority-owned small business with SWaM Certification #813079, valid through June 15, 2028. This classification provides procurement advantages for agencies with small business participation goals. The UEI is M5C4LNY7F9C4 and CAGE Code is 7RKY4.

What concerns do evidence custodians typically raise about switching platforms?

Evidence custodians worry about chain of custody continuity during migration, learning a new interface, and ensuring nothing gets lost. VIDIZMO addresses each concern with migration tools that preserve chain of custody records, intuitive role-based interfaces, and parallel operation during the transition period.

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