Pricing & Licensing

Processing Units (PUs) are the credits that power all computational activity on the VIDIZMO Digital Evidence Management System. Every time the platform processes content, whether encoding a video, running AI transcription, detecting objects, or generating visual descriptions, PUs are consumed from your monthly balance. Think of them as a shared fuel tank that covers all AI and processing workloads in one place. Action PU Consumption Transcription & Translation 10 PU / hr PII Detection 30 PU / hr Object Detection 60 PU / hr OCR 60 PU / hr Visual Description 120 PU / hr Video Redaction 430 PU / hr Audio Redaction 148 PU / hr Standard Audio AI 50 PU / hr Standard Video AI 100 PU / hr Video Content Processing 20 PU / hr Audio Content Processing 5 PU / hr Document Content Processing 0.0111 PU / page Image Content Processing 0.0111 PU / image Document PII Detection 0.0167 PU / page Document Object Detection 0.0333 PU / page Document OCR 0.0333 PU / page Document Redaction 0.2389 PU / page

Processing Units (PUs) are the credits that power everything on the VIDIZMO Redactor platform. Every action that involves computation, including encoding, transcoding, AI transcription, translation, AI-based detections, and redaction, consumes PUs. Think of them as a shared fuel tank for all platform activity. Content Type PU Consumption Video Redaction ~240 PU / hr Audio Redaction ~65 PU / hr Document Redaction ~1 PU / 10 pages

A Named User is a licensed account holder with full platform access. They can upload evidence, manage cases, run AI workflows, annotate content, and administer the system. A Viewer is someone a Named User shares specific content with for a defined period of time. Viewers can only access the files explicitly shared with them and only for as long as that share is active. They cannot browse the platform, upload content, or manage cases. All DEMS plans include unlimited Viewers at no extra cost.

No interruption to your account. You can purchase additional Processing Units or Storage at any time during your active subscription by reaching out to our sales team. Top-ups are applied to your account promptly.

Your account remains active and your existing content stays fully accessible. If you exhaust your monthly Processing Units or reach your Storage limit, you can purchase additional capacity at any time by contacting the VIDIZMO sales team. Top-ups are applied to your account promptly so you can resume processing without delay.

Yes. Additional named user licenses can be added to any plan at any time. Contact our team and we'll provision the extra seats under your existing subscription.

All three plans include the full core DEMS feature set, including unlimited cases, secure evidence sharing, audit trails, tamper verification, multi-stream playback, and SSO/MFA. The plans differ in what AI capabilities are unlocked and how much processing capacity is included. Standard covers the essentials for evidence management. Professional adds AI transcription, translation, and cloud ingestion tools for teams that need to search and analyze content at scale. Premium adds AI-powered redaction built directly into the platform, so you can manage, analyze, and redact evidence all in one place without switching tools.

Every Redactor plan includes the full feature set. The difference between plans is purely volume. Higher plans give you more Processing Units per month (your redaction capacity) and more Storage. If you're redacting more hours of video, audio, or more document pages per month, you simply move up a tier.

All processing on digital evidence management system draws from a single shared PU balance. Because redaction is significantly more compute-intensive than standard processing, the Premium plan is sized to support both general content processing and a meaningful redaction workload within that balance. The plan's listed capacity, 2 hours of video redaction, 6 hours of audio redaction, or 4,000 document pages, reflects what you can expect to redact per month alongside your regular platform usage.

Your plan renews automatically at the end of each billing period so your work is never interrupted. You can cancel at any time before your renewal date to stop the next charge. Annual plans are non-refundable. No grace period applies once the billing cycle begins.

Yes. Additional Named User licenses can be added to any DEMS plan at any time. Simply contact the VIDIZMO sales team and the new seats will be provisioned under your existing subscription without requiring a plan change or a new contract.

Yes. Every Redactor plan comes with a 7-day free trial. No credit card required. You get full platform access to test redaction on your own content before committing to a plan.

Yes. You can upgrade from Standard to Professional or Premium at any time during your subscription. The additional cost is prorated for the remaining days in your current billing cycle, so you only pay for what you use. Downgrades take effect at your next renewal date.

Your digital evidence management system subscription renews automatically at the end of each billing period to ensure uninterrupted access to your cases and evidence. You can cancel at any time before your renewal date to prevent the next charge. Annual plans are non-refundable. Once a billing cycle begins, no partial refunds or credits are issued.

Yes. You can start a 7-day free trial on any DEMS plan with no credit card required. You'll have full access to the platform so you can upload real evidence, test AI workflows, and evaluate the system against your agency's needs before making a commitment.

Yes. VIDIZMO DEMS is built to meet the rigorous data security and compliance requirements of law enforcement, legal, and government organizations. DEMS is CJIS compliant, supports HIPAA workloads with a BAA, aligns with NIST SP 800-53, uses FIPS 140-3 validated cryptographic modules on supported infrastructure, and is certified to ISO 27001:2022. It is deployable on FedRAMP High-authorized infrastructure (Microsoft Azure Government with agency sponsorship, or Project Hosts' FedRAMP-authorized environment); VIDIZMO holds no independent FedRAMP authorization. Contact our team for FedRAMP pricing and deployment details.

VIDIZMO is available through cooperative contracts that let agencies buy without running their own RFP: Sourcewell (#110724-VIDIZ and #030425-VIDIZ), TXShare (#2025-018), NCPA, OMNIA Partners, 791 Purchasing Cooperative (#202502005), Texas DIR (DIR-CPO-5283 and DIR-CPO-TMP-594) and the Georgia Technology Authority statewide portfolio.