Support / Submit a ticket

Submit a Ticket

Tell us what is not working and we will route it through the tiered support process.

Before you raise it

  • Already a customerCheck the help deskMost questions are answered there already
  • What to includeProduct, deployment and what you expectedThe more specific, the faster the first response
  • What happens nextThe tiered process1st tier triages, then escalates if needed
  • Response timesDepend on your plan