FAQs / VIDIZMO AI Hub
VIDIZMO AI Hub
What happens when the chatbot cannot answer a question?
Intelligent gap detection flags unanswerable queries and notifies administrators about topics needing more training data or content. Configurable confidence thresholds automatically decline responses or escalate to human agents when certainty drops below the set level.
How does VIDIZMO AI Hub handle sensitive government data?
Intelligence Hub supports FedRAMP, CJIS, FIPS 140-2, and Defense Cloud (IL4/IL5) deployments. On-premises and air-gapped options ensure sensitive data never leaves government-controlled infrastructure. All AI processing runs locally with no external API calls when self-hosted models are used.
Does VIDIZMO provide implementation support for VIDIZMO AI Hub ?
Yes. Professional services teams handle deployment, data source connectivity, workflow configuration, chatbot training, and ongoing optimization. Implementation includes defining knowledge bases, configuring agent hierarchies, and training administrators on the workflow designer.
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