FAQs / VIDIZMO AI Hub

VIDIZMO AI Hub

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What happens when the chatbot cannot answer a question?

Intelligent gap detection flags unanswerable queries and notifies administrators about topics needing more training data or content. Configurable confidence thresholds automatically decline responses or escalate to human agents when certainty drops below the set level.

How does VIDIZMO AI Hub handle sensitive government data?

Intelligence Hub supports FedRAMP, CJIS, FIPS 140-2, and Defense Cloud (IL4/IL5) deployments. On-premises and air-gapped options ensure sensitive data never leaves government-controlled infrastructure. All AI processing runs locally with no external API calls when self-hosted models are used.

Does VIDIZMO provide implementation support for AI Intelligence Hub?

Yes. VIDIZMO professional services handle deployment, connecting data sources, building workflows, configuring agents and their knowledge bases, and training administrators on the workflow designer. Contact sales@vidizmo.com to scope an implementation.

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