Professional Services

Yes. Professional services handle camera connectivity, detection model configuration, confidence and severity tuning, and alert routing, including sending detections by webhook to 311, CRM or other operational systems. Custom models are trained and fine-tuned for site-specific detection requirements.

Yes. VIDIZMO provides professional services for solution architecture, deployment configuration, data migration, integration development and role-based training. Services are delivered primarily by offshore teams, with background-checked onshore staff available for project management and implementation support; larger onshore teams for government projects are scoped in advance and need lead time to staff.