FAQs / Professional Services

Professional Services

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Do VIDIZMO Generative AI solutions integrate with existing systems?

Yes. VIDIZMO generative AI (gen AI) solutions can be integrated with your existing IT infrastructure, including content management systems (CMS), video conferencing applications, and more.

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Can VIDIZMO enterprise LLM solutions be deployed flexibly?

Yes, VIDIZMO offers flexible deployment options for its custom enterprise LLM solutions. You can deploy them flexibly on premises, private cloud, hybrid, and geo-restricted SaaS.

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Do VIDIZMO NLP solutions integrate with existing systems?

Yes. VIDIZMO natural language processing (NLP) solutions can be integrated with your existing IT infrastructure, including content management systems (CMS), video conferencing applications, and more.

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What data does VIDIZMO use to train AI models?

VIDIZMO uses a combination of publicly available datasets and customer-provided data to train and finetune AI models. Customer data is anonymized and aggregated first, and a customer can opt out of that use in writing.

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Do VIDIZMO enterprise LLM solutions integrate with existing systems?

Yes. VIDIZMO large language model (LLM) solutions can be integrated with your existing IT infrastructure, including content management system (CMS), video conferencing applications, tracking apps, learning management systems (LMS), and more.

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Does VIDIZMO use AI responsibly?

Yes. VIDIZMO maintains a strict AI Ethics policy to ensure its AI-powered solutions are used ethically and in compliance with applicable laws and regulations. The policy requires that clients adhere to guidelines that promote fairness, transparency, and accountability when using AI systems. To learn more about responsible AI at VIDIZMO, read our Responsible AI Policy.

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Does VIDIZMO provide implementation support for video analytics?

Yes. Professional services handle camera connectivity, detection model configuration, confidence and severity tuning, and alert routing, including sending detections by webhook to 311, CRM or other operational systems. Custom models are trained and fine-tuned for site-specific detection requirements.

Does VIDIZMO provide implementation support for AI Intelligence Hub?

Yes. VIDIZMO professional services handle deployment, connecting data sources, building workflows, configuring agents and their knowledge bases, and training administrators on the workflow designer. Contact sales@vidizmo.com to scope an implementation.

Does VIDIZMO offer professional services for implementation?

Yes. VIDIZMO provides professional services for solution architecture, deployment configuration, data migration, integration development and role-based training. Services are delivered primarily by offshore teams, with background-checked onshore staff available for project management and implementation support; larger onshore teams for government projects are scoped in advance and need lead time to staff.

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