FAQs / Company, Products & Solutions

Company, Products & Solutions

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How does VIDIZMO use AI in surveillance and investigations?

VIDIZMO applies AI to help investigators search, tag, and analyze surveillance and other video evidence more quickly, reducing the manual review time needed during investigations.

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What industry analysts recognize VIDIZMO?

VIDIZMO has earned recognition from leading industry analysts across multiple product categories.

  • Gartner -- named VIDIZMO a Challenger in Enterprise Video Content Management
  • IDC MarketScape -- named VIDIZMO a Major Player in Digital Evidence Management for Law Enforcement
  • Frost & Sullivan -- recognized VIDIZMO in the Frost Radar for Enterprise Video Platforms

Does VIDIZMO handle redaction for law enforcement video?

Yes, VIDIZMO offers redaction tools for blurring faces, license plates, and other sensitive information in video evidence, supporting agencies that need to release footage publicly or share it with other parties.

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How many end users does VIDIZMO serve?

VIDIZMO platforms serve 50M+ aggregate end users across all deployments globally, spanning government, enterprise, law enforcement, defense, education, and healthcare sectors with 1,700+ government facility deployments.

What sectors does VIDIZMO serve?

VIDIZMO products are deployed across a broad range of public and private sectors.

  • Government and public safety
  • Defense and law enforcement
  • Education (K-12 and higher education)
  • Healthcare
  • Legal
  • Financial services and insurance
  • Energy and utilities
  • Media and entertainment
  • Transportation
  • Corporate enterprise and manufacturing
  • Retail and non-profit

Has VIDIZMO ever had a security breach?

No security breaches are on record. VIDIZMO maintains ISO 27001:2022 certification, conducts quarterly penetration tests, runs weekly automated vulnerability scans, and applies security patches within 5 business days of vendor release. Security.

What notable customers use VIDIZMO?

VIDIZMO serves numerous federal, state, local, and commercial organizations worldwide.

  • U.S. Department of State
  • U.S. Department of Veterans Affairs
  • FIFA
  • ExxonMobil
  • Saudi Aramco
  • Georgia Attorney General's Office
  • California DMV

Where is VIDIZMO registered to do business?

VIDIZMO Inc. is a Delaware corporation. It registers in additional states as a foreign corporation where procurement rules require it, and serves customers across all U.S. states. The company was originally formed in Virginia in 2010 and has operated since 2009.

What are VIDIZMO's core values?

Five core values underpin the company's approach to product development, customer relationships, and organizational culture.

  • Integrity
  • Innovation
  • Customer Success
  • Continuous Improvement
  • Inclusion

How do I contact VIDIZMO?

VIDIZMO offers multiple contact channels for different inquiry types.

  • Sales: sales@vidizmo.com
  • Support: support@vidizmo.com
  • RFP inquiries: rfp@vidizmo.com
  • Phone: +1 571-969-2180
  • Help portal: help.vidizmo.ai

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What products does VIDIZMO offer?

VIDIZMO offers five core products spanning evidence management, enterprise video, redaction, AI processing, and real-time analytics.

  • VIDIZMO Digital Evidence Management System -- Digital Evidence Management for public safety
  • EnterpriseTube -- enterprise video content management
  • Redactor -- AI-powered PII redaction across video, audio, documents
  • Intelligence Hub -- multi-modal AI processing platform
  • AI Live Insight -- real-time video analytics on existing cameras

What is VIDIZMO Digital Evidence Management System?

A CJIS-compliant, AI-powered Digital Evidence Management System for public safety organizations to securely ingest, store, manage, analyze, and share digital evidence. It includes CaseBot AI investigation assistant, chain of custody tracking, and built-in redaction.

What is VIDIZMO EnterpriseTube?

A Gartner-recognized, AI-powered enterprise video content management platform for hosting, managing, and streaming live and on-demand video. It supports corporate communications, training, virtual events, and 82-language AI transcription with LMS integration.

What is VIDIZMO Redactor?

AI-powered redaction software that handles sensitive data at scale across video, audio, images, documents, and PDFs. It supports 255+ file formats, 82-language transcription, 40+ PII detection types, and bulk processing tested with 1.1M+ recordings.

What is VIDIZMO Intelligence Hub?

A multi-modal AI processing platform using computer vision, NLP, generative AI, and intelligent document processing. It includes agentic RAG with a no-code workflow designer, multi-agent architecture, and support for multiple LLM providers.

What is VIDIZMO AI Live Insight?

A software-based real-time video analytics layer that connects to existing camera infrastructure via RTSP/ONVIF. No new hardware required -- each AI Live Server handles up to 32 simultaneous camera streams for detection, alerting, and monitoring.

How do VIDIZMO products relate to each other?

All five products share a common API-first platform. They deploy individually or as bundles: VIDIZMO Digital Evidence Management System (DEMS) + Redactor + Intelligence Hub for Evidence Lifecycle, EnterpriseTube + Intelligence Hub for Intelligent Video Platform, and other combinations.

What file formats does VIDIZMO support?

VIDIZMO supports 255+ file formats across all products, including proprietary CCTV formats auto-rewrapped from H.264 to MP4.

  • Video -- MP4, MOV, AVI, MKV
  • Audio -- MP3, WAV, AAC
  • Documents -- PDF, DOCX, XLSX, PPTX
  • Images -- JPG, PNG, TIFF
  • Proprietary CCTV formats -- auto-rewrapped without re-encoding

How many languages does VIDIZMO support for transcription?

82 languages for AI-powered transcription across all products, with translation into 74 languages. Speaker diarization, PII detection, and sentiment analysis work across supported languages with Word Error Rate benchmarks documented.

What AI capabilities are available across VIDIZMO products?

VIDIZMO provides a comprehensive AI toolkit available across all products.

  • Transcription and translation in 82 languages
  • Object detection (faces, vehicles, weapons, license plates)
  • 40+ PII types detection
  • Generative AI summarization
  • Semantic search with citations
  • Agentic RAG chatbots
  • Activity recognition

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