Industries / Insurance
AI for Insurance
The Claim Is Only as Good as the Evidence Behind It
Photos, dash and body footage, recorded statements, estimates, and proof-of-loss documents arrive per claim and rarely in one format. VIDIZMO organizes that evidence by claim, lets adjusters and SIU teams question it, and redacts personal, health, and card data before anything is shared with a third party.
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Trusted where the stakes are high
Solutions
Solutions built for insurance
Claims Fraud Intelligence
See the pattern behind claims
One evidence record per claim, cross-claim analysis.
Explore →Evidence Lifecycle
Collect, analyze, disclose
One unbroken chain from intake to disclosure.
Explore →Intelligent Document Processing
Paper in, data out
OCR, classification, extraction, humans on exceptions.
Explore →Document Fraud Detection
Catch forgery at intake
Tamper, signature, and consistency checks before payout.
Explore →Privacy-Safe Data for AI
Anonymize, then analyze
Bulk anonymization so claims data can feed models and analytics.
Explore →Call Center Compliance
Every call compliant
PCI and PHI redaction plus QA analytics on recorded claims calls.
Explore →What We've Done
Work, not slideware
The Hartford
Claimants submit photos and video of loss through a unique upload link per claim, and the SIU team finds any submission again through metadata tagging and search rather than hunting through a shared drive. The same library holds the unit's fraud-detection training.
Reserv
Claims documents, checks, ACH forms, and statements redacted automatically in a claims-folder pipeline, with rules tuned to the carrier's own data formats.
Products in Play
The products behind the casework
DEMS
Claims evidence management
Every file on a claim in one record, with retention and an audit trail.
Explore DEMS →Redactor
AI redaction at scale
Faces, plates, PII, PHI, and card data redacted before evidence leaves.
Explore Redactor →AI Intelligence Hub
Agentic AI platform
Question a claim file, summarize recorded statements, build the timeline.
Explore AI Intelligence Hub →EnterpriseTube
Enterprise video platform
Claimant submission portals, adjuster training, and secure sharing.
Explore EnterpriseTube →Why VIDIZMO
We speak claim file, adjuster, and SIU
Claims run on evidence that arrives in every format and has to be shared without leaking the policyholder. Digitized claims mean more multimedia per file, SIU teams need to spot patterns across claims rather than inside one, and anything sent to a subrogation partner, an independent adjuster, or a regulator has to shed personal, health, and card data first. The products work inside those constraints: claim-folder-centric evidence with retention and audit trails, AI that reads recorded statements and estimates, and bulk redaction tuned to your own document formats, deployed inside your security boundary and never training on your data.
FAQ
AI for insurance, asked and answered
What does VIDIZMO do for insurance carriers?
Organizes claims evidence by claim, so photos, footage, recorded statements, estimates, and proof-of-loss documents live in one record with retention and an audit trail. AI reads that evidence so adjusters and SIU teams can question it, and bulk redaction strips personal, health, and card data before anything is shared outside.
How does it help a special investigations unit?
SIU teams get evidence they can actually search: metadata tagging and AI search across submissions, transcription and summarization of recorded statements, and analysis that looks across claims rather than inside a single file. Claimants can submit evidence directly through a unique upload link per claim.
Can it redact policyholder data before we share evidence?
Yes. Faces, plates, names, addresses, account and card numbers, and health identifiers are detected and redacted across video, audio, images, and documents, including scanned records via OCR. Rules can be tuned to your own document formats, which is how carriers handle claim numbers and account formats specific to their systems.
Which regulations does this support?
Redaction and audit trails support HIPAA where claims involve health information, PCI-DSS where card data appears, and state privacy laws including CCPA. The platform itself is SOC 2 audited. State insurance regulations on claims handling and recordkeeping are supported through retention scheduling and chain of custody.
Does our claims data train anyone's AI models?
No. VIDIZMO deploys in your cloud or on-premises and your data is never used to train AI models.
Bring one claim folder
A total-loss file, a stack of recorded statements, a batch of estimates. We will show you what the AI reads and what it redacts, on your infrastructure.