Industries / Insurance
AI for Insurance
The Claim Is Only as Good as the Evidence Behind It
Photos, dash and body footage, recorded statements, estimates, and proof-of-loss documents arrive per claim and rarely in one format. VIDIZMO organizes that evidence by claim, lets adjusters and SIU teams question it, and redacts personal, health, and card data before anything is shared with a third party.
LOAN FILE
RECORDED CALL
card number muted · 00:42–00:51
Trusted where the stakes are high
Solutions
Solutions built for insurance
Fraud Investigation
See the pattern behind claims
One evidence record per claim, cross-claim analysis.
Explore →Digital Evidence Management
Collect, analyze, disclose
One unbroken chain from intake to disclosure.
Explore →Intelligent Document Processing
Paper in, data out
OCR, classification, extraction, humans on exceptions.
Explore →Call Center Compliance
Every call compliant
PCI and PHI redaction plus QA analytics on recorded claims calls.
Explore →AI Knowledge Management
Solution
Forms, endorsements and claims guidelines answerable, so adjusters get the applicable wording with its source.
Explore AI Knowledge Management →What We've Done
Work, not slideware
The Hartford
Claimants submit photos and video of loss through a unique upload link per claim, and the SIU team finds any submission again through metadata tagging and search rather than hunting through a shared drive. The same library holds the unit's fraud-detection training.
Reserv
Claims documents, checks, ACH forms, and statements redacted automatically in a claims-folder pipeline, with rules tuned to the carrier's own data formats.
Products in Play
The products behind the casework
Nexus
Enterprise content platform
The content platform underneath: ingest, storage, search, identity, retention and the audit trail.
Explore Nexus →Redactor
AI redaction at scale
Faces, plates, PII, PHI, and card data redacted before evidence leaves.
Explore Redactor →AI Intelligence Hub
Agentic AI platform
Question a claim file, summarize recorded statements, build the timeline.
Explore AI Intelligence Hub →Why VIDIZMO
We speak claim file, adjuster, and SIU
FAQ
AI for insurance, asked and answered
What does VIDIZMO do for insurance carriers?
Organizes claims evidence by claim, so photos, footage, recorded statements, estimates, and proof-of-loss documents live in one record with retention and an audit trail. AI reads that evidence so adjusters and SIU teams can question it, and bulk redaction strips personal, health, and card data before anything is shared outside.
How does it help a special investigations unit?
SIU teams get evidence they can actually search: metadata tagging and AI search across submissions, transcription and summarization of recorded statements, and analysis that looks across claims rather than inside a single file. Claimants can submit evidence directly through a unique upload link per claim.
Can it redact policyholder data before we share evidence?
Yes. Faces, plates, names, addresses, account and card numbers, and health identifiers are detected and redacted across video, audio, images, and documents, including scanned records via OCR. Rules can be tuned to your own document formats, which is how carriers handle claim numbers and account formats specific to their systems.
Which regulations does this support?
Redaction and audit trails support HIPAA where claims involve health information, PCI-DSS where card data appears, and state privacy laws including CCPA. The platform itself is SOC 2 audited. State insurance regulations on claims handling and recordkeeping are supported through retention scheduling and chain of custody.
Does our claims data train anyone's AI models?
No. VIDIZMO deploys in your cloud or on-premises and your data is never used to train AI models.
Bring one claim folder
A total-loss file, a stack of recorded statements, a batch of estimates. We will show you what the AI reads and what it redacts, on your infrastructure.