Solutions / FOIA Request Management

FOIA Request Management Software

Every FOIA and Public Records Request, Closed On Time

Requests keep coming, the footage keeps growing, and the clock does not stop. Find the responsive records, redact exactly what the exemption allows, and release on schedule with a trail that survives appeal, whether you answer under the federal FOIA or your own state's open records law.

The FOIA workflow

RequestsFootageRecordsFind recordsAI search, all formatsRedactExemptions 1-9ReviewOfficer approvesReleased on timeAudit trail attached

Trusted where the stakes are high

ExxonmobilJohn CockerillThe HartfordDavis PolkCleary GottliebWhite And CaseUs Department Of StateCalifornia DmvMissouri Department Of RevenueMolina HealthcareEl Dorado Community Health CentersMemorial Sloan KetteringFarmers And Merchants BankCapitaHaidar Capital ManagementKapsarcOman LngSaudi Water AuthorityUmass Chan Medical SchoolOu College Of Medicine

How It Works

From request to release

01

Find what is responsive

Documents, video, audio and images gathered into one repository and searched across metadata, transcripts and visual content, so responsive material surfaces from unlabeled recordings instead of hiding in them.

02

Redact under the statute that applies

AI detects exempt material across every format, and each redaction carries its legal basis: FOIA exemptions 1 through 9 for federal requests, or the exemption codes your state statute recognizes.

03

Release with the paperwork done

Privilege logs generate as you work, requesters track and download through a portal, originals stay preserved in custody, and the full trail stands ready for challenge.

What You Get

What the deadline looks like with help

Responsive records stop hiding

AI search reads every record type, transcripts included, so responsive material surfaces from unlabeled video and audio rather than waiting for someone to remember it exists.

AI searchCross-formatTranscripts

Every redaction stands on the statute

No generic black boxes. Federal redactions map to FOIA exemptions 1 through 9; state redactions carry the code your own law recognizes. Either way the output shows the legal basis rather than a mystery.

FOIA 1-9State exemption codesShown on output

Every format in the same queue

Documents, images, video and audio redact through one workflow instead of four tools. Bulk redaction is permissioned per format, so an operator can be authorised for documents without also being authorised for video.

DocumentsImagesVideoAudioPer-format permissions

One file, or the whole backlog

Single-asset redaction for the request that just arrived, and queued bulk runs for the backlog that has been waiting. Video, audio, images and documents process together; a batch submitted at the end of a day is worked overnight, tested past 1.1 million recordings, with throughput following available AI processing capacity.

Single assetQueued bulk runsWorked unattended

Privilege logs that write themselves

Every withheld item is logged with its exemption basis and reviewing officer as you work, so the log exists the moment the response ships instead of being reconstructed afterwards.

Privilege logsReviewing officer

Status calls answer themselves

A requester portal with tracking and self-service download takes the where-is-my-request calls off your clerks, and records what was released to whom.

Requester portalStatus tracking

Oversight answered without exposure

When an adjudicator reviews your withholdings, transparent redaction mode shows them what sits beneath each redaction without releasing it.

Adjudicator reviewTransparent mode

A report of what you redacted

A redaction dashboard records what was redacted, by whom and when across the portal, with per-asset detail and export. A release is defensible in proportion to the record of how it was produced, and this is where that record lives.

Whowhat and whenPer-asset detailExportable

Originals no one can accuse you of touching

Disclosure copies carry the redactions while source records stay intact and in custody, with a chain-of-custody audit from intake to release. That is the answer to a spoliation argument, and to the appeal before it is filed.

Redaction copyPreserved originalsAudit trail

Who It's For

Built for the offices that answer the requests

Federal FOIA, the California Public Records Act, New York's FOIL, New Jersey's OPRA, Georgia's Open Records Act: the statute changes which exemptions apply and who hears the appeal. The work does not. Find the responsive records, redact what the law protects, release the rest on time, and be able to show how you decided. Agencies answering for body cam and dash cam footage get bulk video redaction; agencies holding decades of paper get OCR and search that finds what is responsive wherever it sits.
Federal FOIA officesCity clerks and county recordersState agenciesPolice records unitsSchool districtsTransit agencies and utilities

Bring a backlogged request

Send a representative request, federal or state. We will run locate, redact and release end to end and show you the privilege log.