Solutions / Fraud Investigation

Fraud Investigation

Something Was Flagged. Now Someone Has to Prove It

Detection platforms score the transaction. This examines what was submitted: the documents, the footage, the recorded statement. Document fraud detection, duplicate and signature checks, and one evidence record that holds up on referral.

The examination path

RequestsFootageRecordsFind recordsAI search, all formatsRedactExemptions 1-9ReviewOfficer approvesReleased on timeAudit trail attached

Trusted where the stakes are high

ExxonmobilJohn CockerillThe HartfordDavis PolkCleary GottliebWhite And CaseUs Department Of StateCalifornia DmvMissouri Department Of RevenueMolina HealthcareEl Dorado Community Health CentersMemorial Sloan KetteringFarmers And Merchants BankCapitaHaidar Capital ManagementKapsarcOman LngSaudi Water AuthorityUmass Chan Medical SchoolOu College Of Medicine

Pick what you are examining

Fraud enters through the paperwork. Loan files, mortgages, letters of credit, shipping records and claims documents read, cross-checked and scored before anything is funded or paid.

  • Reads real scans. OCR with handwriting recognition, not just clean PDFs.
  • Catches the resubmission. Exact and near-duplicate detection across applications.
  • Signatures compared. Signature detection across the document set.

One record per claim, in every format. Photos, dashcam, surveillance footage and estimates in a single evidence record with integrity provable, so SIU questions the whole file rather than re-watching it.

  • Ask, do not re-watch. Natural-language questions across the file, with the source shown.
  • Integrity provable. Chain of custody and file assessment on every item.
  • Cross-claim patterns. The same vehicle, address or party surfacing across claims.

What the claimant actually said, searchable. Recorded statements and calls transcribed and searchable alongside the documents and the footage rather than sitting in a separate system.

  • Transcribed and diarized. Speaker separation, so who said it is not in dispute.
  • Contradictions surface. Statements checked against the documents and the footage.
  • 82 benchmarked languages. Claimants are not all interviewed in English.

The part that has to survive scrutiny. When a case goes to law enforcement, a regulator or court, the package leaves with custody logged and personal data handled.

  • De-identified before it leaves. Personal data removed on the copy; the original stays intact.
  • Custody logged. Who accessed what, and when, on the record.
  • Court-ready trail. An audit trail built as you work, not reconstructed after.

What You Get

What examining the file actually takes

Verification, not transaction scoring

This complements the detection platform rather than replacing it. It examines the file behind the alert, which is the part those systems do not do.

Complements detectionDocument-level

Reads what people actually submit

OCR with handwriting recognition handles poor-quality scans, photographs of documents and mixed paperwork, not the clean sample in a demo.

OCR + ICRPoor scans

The resubmitted file is caught

Exact and near-duplicate detection compares against prior applications, which is where reused paperwork is normally missed.

DeduplicationCross-application

Cross-document consistency

Agentic workflows compare names, amounts, dates and terms across the whole set and score the file, routing only what looks wrong to a person.

Agentic workflowsConfidence scoring

Every format in one record

Documents, photographs, dashcam and recorded statements held together per case with integrity verification and chain of custody.

Chain of custodyFile assessment

Runs in your environment

Deployable in your own cloud, on-premises or air-gapped, which is usually a condition of handling case material at all.

On-premisesAir-gapped

How It Works

From submitted file to defensible package

01

Take in the file

Documents, images, footage and recorded statements ingested per case, with integrity verified and duplicates flagged at the gate.

02

Examine and cross-check

OCR and transcription make everything readable; agentic workflows compare fields across the set, score the file and surface what does not reconcile.

03

Route, package, evidence

Clear files flow on to the originating system; suspicious ones reach a reviewer, and a referral leaves de-identified with custody logged.

FAQ

Fraud investigation, asked and answered

What is fraud investigation software?

It is the tooling used after a fraud is suspected: examining the documents that were submitted, the footage and photographs on the file, and the statements that were recorded, then building a package that survives referral. It is distinct from fraud detection, which scores transactions or identities in real time to raise the alert in the first place.

How is this different from a fraud detection platform?

Detection platforms score transactions, identities and onboarding attempts and raise alerts. They do not read the loan file, watch the dashcam or listen to the recorded statement. This examines that material. It complements a detection platform rather than replacing it, and it is deliberately not transaction monitoring.

Does it do document fraud detection?

Yes, at the document level. Submitted files are read with OCR and handwriting recognition, signatures are detected and compared across the set, file integrity is checked for alteration, and exact and near-duplicate detection catches paperwork reused across applications. Agentic workflows then cross-check names, amounts, dates and terms for inconsistencies and score the file.

Can it catch a document that was reused on another application?

That is what near-duplicate detection is for. Submissions are compared against prior files rather than assessed in isolation, so the same bank statement or invoice appearing on a second application surfaces instead of passing because each file looks fine on its own.

Does it cover claims as well as lending?

Both. The same examination applies to a loan or trade-finance file and to a claim, and on the claims side it extends to photographs, dashcam and surveillance footage and recorded statements held in one evidence record per claim.

What happens when a case becomes a referral or litigation?

The package leaves with personal data removed on the shared copy while the original stays intact, and with an audit trail of who accessed what and when. That trail is built as the work happens rather than reconstructed afterwards.

Can it run inside our own environment?

Yes. Deployment covers your own cloud, on-premises and fully air-gapped, which is normally a condition of handling case material and personal data at this level.

Bring us a file you already know is bad

Send a case that was caught late. We will run the examination and show you where it would have surfaced.