Motorola SolutionsCase and Records Management
Evidence Filed Against the Case, Not Against a Folder
This connector is not prebuilt. It would be built to your requirement on the REST API and ingestion path the platform already uses for records systems, with scope and effort agreed per engagement. Motorola Flex is a records management system for incident reports, arrests and case management. Where PremierOne answers which call a recording belongs to, Flex answers which case it belongs to, and that is the identifier a prosecutor, a disclosure officer and an auditor all work from.
What you can do together
- File evidence against the case number from Flex on ingest, so nothing depends on a person choosing the right folder.
- Assemble what a case file needs with a workflow reading the Flex record, rather than someone working from a list.
- Check that every item a report references exists, and find the ones that do not before a disclosure deadline does.
- Carry the case number as an attribute so it survives export and transfer to a prosecutor.
How it connects
Case and report records would come across from Flex over its API, and the case number would arrive as a custom attribute on the media. Attribute mapping is what carries that identifier across the boundary, which matters because the case number is usually the only thing common to the records system, the evidence store and whatever the prosecutor uses.
Filing would follow the case rather than a folder someone chose. A recording, a statement or a scanned report would attach to the case it belongs to on ingest, and the library's own structure becomes a consequence of the case record rather than a parallel filing system that drifts from it. An engagement would settle the reverse direction too: whether a case closing in Flex should change retention on the evidence attached to it, which is the point where a records policy and an evidence store usually disagree.
Flex would stay the authoritative record for the case. A workflow could read it to assemble what a case file needs, or to check that every item a report references actually exists in the library, which is a different question from whether the library is tidy.
Motorola SolutionsCase and Records Management
A scenario
- ScopingThe engagement would agree which case fields come across, how the case number maps to an attribute, and whether a case closing changes retention.
- SetupThe connection would be configured once against Flex's API with that attribute mapping.
- FilingAn interview recording ingests and attaches to its case number, under the library's access control, retention and custody record.
- Preparing a fileA workflow reads the Flex case, assembles the media attached to it, and lists the items the report references that are not present.
- HandoverThe case file goes to the prosecutor with the case number carried on every item, so nothing has to be re-identified at the other end.
What stays where
Flex remains the authoritative case record
Reports, arrests and case management stay there, and officers work as they do now.
The case number travels with the evidence
It arrives as an attribute under the custody model, so it survives export and transfer.
Retention stays a decision, not a side effect
Whether a case closing changes retention on attached evidence is scoped in the engagement rather than assumed.
Processing runs where you deploy the platform
Shared or dedicated SaaS, your own cloud, on premises, or air-gapped, with a network path to Flex where it is hosted.
Products and solutions
Next step
See it on your own Motorola Solutions instance.
We will show the connection made, the data moving and the output, then size it for your deployment.
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