Videos / One Claim, Two Owners: Insurance Claims Evidence Product Demo

One Claim, Two Owners: Insurance Claims Evidence Product Demo

Follow one collision claim in VIDIZMO: evidence collected by upload link, a timeline built with AI, personal data redacted and every share and view on record.

6:40 · Product demo · Nexus, AI Intelligence Hub, Redactor

One rear-end collision claim, two owners. This demo follows the claim from first notice of loss to the final share through the eyes of Dana, head of claims, who needs to close each claim faster and pay it correctly, and Marcus, the CISO, who has to protect the personal data in every file.

Nexus collects dashcam, doorbell and call evidence into one claim record through upload links. AI Intelligence Hub builds a collision timeline cited to the moment in the video and routes documents by department. Redactor bleeps spoken identifiers, masks faces and personal and health data, and Nexus shares the redacted copy with an expiry date and an audit log. It is for claims leaders, CISOs and IT teams at insurers. Learn more at https://vidizmo.ai/industries/insurance

Chapters

0:00 One claim. Two owners.
0:17 First notice of loss: witness dashcam of a rear-end collision
0:32 The problem: getting evidence is easy, everything after is not
0:59 Meet Dana, head of claims, and Marcus, CISO
1:19 Dana: close each claim faster, and pay it correctly
1:29 Step 1: Every piece of evidence, one claim record
1:42 An upload request tied to the claim, with a form and an expiry date
1:55 The witness fills in the form and uploads the dashcam video
2:06 Doorbell camera video from a neighbor, through an upload link
2:16 Step 2: Know what the evidence shows
2:26 Collision timeline, each step cited to the moment in the video
2:36 Facts before the payout
2:53 Documents routed by department, with that department's redaction rules
3:08 Marcus: every file in the claim is personal data
3:25 Step 3: Protect the people in the file
3:35 First notice of loss call: spoken identifiers bleeped, transcript masked
4:08 Faces detected and tracked in the doorbell video
4:26 Clinic encounter summary: names, SSN, address and health details
4:36 Personal and health data found on every page; the reviewer confirms
4:46 The redacted copy goes out; the original is preserved
4:56 Step 4: Share it, and prove who saw what
5:14 Every view, download and change recorded against the file
5:25 Connects to the systems you already run
5:56 Built for regulated claim data
6:13 One claim, one evidence record
6:29 Request a demo

Bring one claim. We'll walk it through end to end.

Bring your own cameras, footage or documents. We will show you the same workflow on your data.