Solutions / Public Records & Transparency

Public Records Request Software

Answer Public Records Requests Without the Overtime

Request volume grows faster than records staff, and every release must satisfy your state's statute. Public Records & Transparency finds the records, applies the exemptions your law recognizes, and releases on schedule, without the overtime.

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Under the federal FOIA instead? See FOIA Compliance

The records workflow

RequestsVideoRecordsFind recordsTranscripts includedRedactState exemption codesReviewClerk approvesSelf-service releaseCitizen portal

Trusted where the stakes are high

ExxonmobilJohn CockerillThe HartfordDavis PolkCleary GottliebWhite And CaseUs Department Of StateCalifornia DmvMissouri Department Of RevenueMolina HealthcareEl Dorado Community Health CentersMemorial Sloan KetteringFarmers And Merchants BankCapitaHaidar Capital ManagementKapsarcOman LngSaudi Water AuthorityUmass Chan Medical SchoolOu College Of Medicine

How It Works

From intake to disclosure

01

Find what is responsive

AI search locates records across metadata, transcripts, and visual content, not just file names.

02

Redact under your state law

Automated PII detection with exemption codes mapped to your state statute.

03

Disclose through a portal

Requesters track status and download releases themselves, with the full audit trail behind every record.

What You Get

Open records without the overtime

Responsive records stop hiding

AI search reads every record type, transcripts included, so responsive material surfaces from unlabeled video instead of hiding in it.

AI searchCross-formatTranscripts

Withholdings your statute recognizes

Each redaction is justified under your state's law, from the California Public Records Act to Texas SB1, not a generic label.

California CPRATexas SB1State-specific codes

Status calls answer themselves

A citizen portal with request tracking and self-service download takes the where-is-my-request calls off your clerks.

Citizen portalStatus tracking

Volume handled in batches, not weekends

Video, audio, images, and documents redacted in policy-driven bulk runs instead of frame-by-frame sessions.

Bulk redactionAuto policies

Every language gets equal review

82-language detection with Perso-Arabic OCR means Arabic, Farsi, and Urdu records get the same scrutiny as English ones.

82 languagesPerso-Arabic OCR

Proof you did it right

Originals preserved untouched and a full audit trail from intake to disclosure, ready when a request becomes a dispute.

Preserved originalsAudit trail

Who It's For

Built for clerks, records units, and the agencies behind them

City clerks, county recorders, state agencies, and police records units answer public records requests with this workflow: AI search finds responsive records across video, audio, and documents, automated redaction applies state exemption codes, and a citizen portal takes status calls off the phone lines. School districts, transit agencies, and utilities under state transparency laws use the same stack, and federal agencies working under FOIA run the parallel FOIA software workflow.

FAQ

Public records request software, asked and answered

What is public records request software?
Software that manages the open records workflow end to end: request intake and tracking, AI search across every record type, automated redaction with state exemption codes, and self-service release through a citizen portal.

What is the difference between FOIA, FOIL, and CPRA?
FOIA is the federal statute. States have their own: FOIL in New York, CPRA in California, OPRA in New Jersey, and equivalents elsewhere, each with its own exemptions and deadlines. Redactions here are justified under your state statute, not a generic label.

How does automated redaction speed up responses?
AI finds the records first, transcripts included, so responsive material stops hiding in unlabeled video. Then bulk redaction processes video, audio, images, and documents in policy-driven batches instead of frame-by-frame manual work.

Can it handle records in other languages?
Yes. 82-language detection, with Perso-Arabic OCR for Arabic, Farsi, and Urdu documents, so multilingual records get the same review as English ones.

How do we defend what we withheld?
Originals are preserved untouched, every redaction carries its statutory justification, and a full audit trail runs from intake to disclosure, ready when a request becomes a dispute.

Clear a month of requests

Bring your queue. We will show the locate-redact-disclose loop running on your real records.

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