Solutions / Public Records & Transparency
Public Records Request Software
Answer Public Records Requests Without the Overtime
Request volume grows faster than records staff, and every release must satisfy your state's statute. Public Records & Transparency finds the records, applies the exemptions your law recognizes, and releases on schedule, without the overtime.
Under the federal FOIA instead? See FOIA Compliance
The records workflow
Trusted where the stakes are high
How It Works
From intake to disclosure
Find what is responsive
AI search locates records across metadata, transcripts, and visual content, not just file names.
Redact under your state law
Automated PII detection with exemption codes mapped to your state statute.
Disclose through a portal
Requesters track status and download releases themselves, with the full audit trail behind every record.
What You Get
Open records without the overtime
Responsive records stop hiding
AI search reads every record type, transcripts included, so responsive material surfaces from unlabeled video instead of hiding in it.
Withholdings your statute recognizes
Each redaction is justified under your state's law, from the California Public Records Act to Texas SB1, not a generic label.
Status calls answer themselves
A citizen portal with request tracking and self-service download takes the where-is-my-request calls off your clerks.
Volume handled in batches, not weekends
Video, audio, images, and documents redacted in policy-driven bulk runs instead of frame-by-frame sessions.
Every language gets equal review
82-language detection with Perso-Arabic OCR means Arabic, Farsi, and Urdu records get the same scrutiny as English ones.
Proof you did it right
Originals preserved untouched and a full audit trail from intake to disclosure, ready when a request becomes a dispute.
Products Inside
The products inside the records workflow
DEMS
Digital evidence management
The secure, CJIS-compliant repository with chain of custody intact.
Explore DEMS →Redactor
AI redaction at scale
Bulk PII redaction across video, audio, images, and documents.
Explore Redactor →AI Intelligence Hub
Agentic AI platform
Sourced answers and agentic workflows across the record.
Explore AI Intelligence Hub →Who It's For
Built for clerks, records units, and the agencies behind them
City clerks, county recorders, state agencies, and police records units answer public records requests with this workflow: AI search finds responsive records across video, audio, and documents, automated redaction applies state exemption codes, and a citizen portal takes status calls off the phone lines. School districts, transit agencies, and utilities under state transparency laws use the same stack, and federal agencies working under FOIA run the parallel FOIA software workflow.
FAQ
Public records request software, asked and answered
What is public records request software?
Software that manages the open records workflow end to end: request intake and tracking, AI search across every record type, automated redaction with state exemption codes, and self-service release through a citizen portal.
What is the difference between FOIA, FOIL, and CPRA?
FOIA is the federal statute. States have their own: FOIL in New York, CPRA in California, OPRA in New Jersey, and equivalents elsewhere, each with its own exemptions and deadlines. Redactions here are justified under your state statute, not a generic label.
How does automated redaction speed up responses?
AI finds the records first, transcripts included, so responsive material stops hiding in unlabeled video. Then bulk redaction processes video, audio, images, and documents in policy-driven batches instead of frame-by-frame manual work.
Can it handle records in other languages?
Yes. 82-language detection, with Perso-Arabic OCR for Arabic, Farsi, and Urdu documents, so multilingual records get the same review as English ones.
How do we defend what we withheld?
Originals are preserved untouched, every redaction carries its statutory justification, and a full audit trail runs from intake to disclosure, ready when a request becomes a dispute.
Clear a month of requests
Bring your queue. We will show the locate-redact-disclose loop running on your real records.