Solutions / Fraud Investigation
Fraud Investigation
Something Was Flagged. Now Someone Has to Prove It
Detection platforms score the transaction. This examines what was submitted: the documents, the footage, the recorded statement. Document fraud detection, duplicate and signature checks, and one evidence record that holds up on referral.
The examination path
Industries
Pick your industry, see where the fraud actually hides
The fraud is in the file, not the transaction. Loan applications, mortgages, leases, letters of credit and shipping papers verified before funding, which is where altered statements and reused paperwork actually enter.
- Altered files flagged. Integrity assessment catches documents that were edited after issue.
- Reused paperwork surfaces. Near-duplicate detection compares against prior applications, not just within one.
- Clear files keep moving. Only what fails routes to a reviewer; the rest flows on to origination.
SIU stops re-watching the whole file. Photographs, dashcam and surveillance footage, recorded statements and estimates in one evidence record per claim, questioned rather than reviewed end to end.
- Ask across the claim. Natural-language questions over the file, with the source shown.
- Statements against the evidence. Recorded statements transcribed and checked against the documents and footage.
- Referral-ready. De-identified for release, with custody logged, when it goes outside.
Eligibility fraud arrives as paperwork. SNAP, Medicaid, TANF and WIC files checked for altered pay stubs, duplicated household documents and inconsistencies across applications.
- Duplicates across households. The same document appearing on unrelated applications surfaces.
- Reads what claimants send. Photographs of documents and poor scans, not clean PDFs.
- Inside the agency boundary. On-premises or private cloud where policy will not allow otherwise.
The defence side of a liability claim. Dashcam and incident footage held with integrity intact, so a staged or exaggerated claim can be answered rather than quietly settled.
- Custody that survives. Chain of custody from ingest through to disclosure.
- Legal hold. Evidence preserved the moment a claim looks like litigation.
- Shared without exposure. Portals with de-identification for opposing counsel.
What You Get
What examining the file actually takes
Verification, not transaction scoring
This complements the detection platform rather than replacing it. It examines the file behind the alert, which is the part those systems do not do.
Reads what people actually submit
OCR with handwriting recognition handles poor-quality scans, photographs of documents and mixed paperwork, not the clean sample in a demo.
The resubmitted file is caught
Exact and near-duplicate detection compares against prior applications, which is where reused paperwork is normally missed.
Cross-document consistency
Agentic workflows compare names, amounts, dates and terms across the whole set and score the file, routing only what looks wrong to a person.
Every format in one record
Documents, photographs, dashcam and recorded statements held together per case with integrity verification and chain of custody.
Runs in your environment
Deployable in your own cloud, on-premises or air-gapped, which is usually a condition of handling case material at all.
How It Works
From submitted file to defensible package
Take in the file
Documents, images, footage and recorded statements ingested per case, with integrity verified and duplicates flagged at the gate.
Examine and cross-check
OCR and transcription make everything readable; agentic workflows compare fields across the set, score the file and surface what does not reconcile.
Route, package, evidence
Clear files flow on to the originating system; suspicious ones reach a reviewer, and a referral leaves de-identified with custody logged.
Products Inside
The products inside the investigation
Nexus
Enterprise content platform
The evidence record underneath: ingest, storage, search, identity, retention and chain of custody.
Explore Nexus →AI Intelligence Hub
Agentic AI platform
OCR, transcription, cross-document consistency checks and cited answers across the case file.
Explore AI Intelligence Hub →Redactor
AI redaction at scale
De-identification before a file leaves for a referral, a regulator or opposing counsel.
Explore Redactor →FAQ
Fraud investigation, asked and answered
What is fraud investigation software?
It is the tooling used after a fraud is suspected: examining the documents that were submitted, the footage and photographs on the file, and the statements that were recorded, then building a package that survives referral. It is distinct from fraud detection, which scores transactions or identities in real time to raise the alert in the first place.
How is this different from a fraud detection platform?
Detection platforms score transactions, identities and onboarding attempts and raise alerts. They do not read the loan file, watch the dashcam or listen to the recorded statement. This examines that material. It complements a detection platform rather than replacing it, and it is deliberately not transaction monitoring.
Does it do document fraud detection?
Yes, at the document level. Submitted files are read with OCR and handwriting recognition, signatures are detected and compared across the set, file integrity is checked for alteration, and exact and near-duplicate detection catches paperwork reused across applications. Agentic workflows then cross-check names, amounts, dates and terms for inconsistencies and score the file.
Can it catch a document that was reused on another application?
That is what near-duplicate detection is for. Submissions are compared against prior files rather than assessed in isolation, so the same bank statement or invoice appearing on a second application surfaces instead of passing because each file looks fine on its own.
Does it cover claims as well as lending?
Both. The same examination applies to a loan or trade-finance file and to a claim, and on the claims side it extends to photographs, dashcam and surveillance footage and recorded statements held in one evidence record per claim.
What happens when a case becomes a referral or litigation?
The package leaves with personal data removed on the shared copy while the original stays intact, and with an audit trail of who accessed what and when. That trail is built as the work happens rather than reconstructed afterwards.
Can it run inside our own environment?
Yes. Deployment covers your own cloud, on-premises and fully air-gapped, which is normally a condition of handling case material and personal data at this level.
Bring us a file you already know is bad
Send a case that was caught late. We will run the examination and show you where it would have surfaced.