Services / Configuration & Customization Services

Services

Configuration & Customization Services

Tailoring VIDIZMO video content management solution to your company’s custom requirements to save time, increase productivity and ensure compliance

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ENGAGEMENTSCOPED

Scoped to an outcomefixed statement of work

Built in your environmentyour cloud or on-premises

ISO 27001:2022 certifiedMicrosoft Solutions Partner

handover documented · responsible AI

What you get

When deploying new business software, every organization has its unique requirements in accordance with the company’s business model, best practices, compliance regulations and industry-specific needs. In a modular, agile and flexible video application, we accommodate and adapt to a broad variety of specific customer demands. VIDIZMO’s specialized technical teams provide a broad range of configuration and customization services to clients for one-off changes, feature enhancements, value-additions, new menu options, deployment configurations, new feature development and more.

Customer Benefits

Quick delivery of configuration requests
Agility in meeting customer demands
Adaptation to customer business processes and IT ecosystem
Higher platform adoption by users and faster time-to-market for clients

VIDIZMO Configuration and Customization Services

UI & Branding Services

VIDIZMO offers a broad range of branding configuration services to tailor the platform to individual customer needs, including user interface branding, white-labelling, multilingual requirements, etc. VIDIZMO also offers services such as the creation of new UI templates, enhancement to existing features or development of new branding features as requested by our customers for deeper customizations.

User Management Services

With minor configurations, we help our customers define user-level rights, roles, and permissions within VIDIZMO video platform. Additionally, we offer customization services to create new roles as per customer preferences or provide extensive user management features with single sign-on capabilities, for instance.

Feature Enhancement Services

If a customer needs to enhance or add value to an existing VIDIZMO feature to fit their requirements, VIDIZMO offers feature enhancement services, which may involve simple configurations or some level of customization, depending on the required effort.

Custom Feature Development Services

We understand some organizations may require new feature development within VIDIZMO video platform to make the best use of the application. For this, we offer custom feature development services to ensure that our customers have all their desired features, as long as the requirements fit our scope of feasibility.

Integration Services

In a modular video platform, VIDIZMO offers high interoperability with a company’s existing business and IT applications. While a broad range of integration options are provided out of the box, we provide custom integration services for any unique, industry-specific or proprietary applications, depending on the company’s needs.

Installation and Deployment Services

Every organization has unique requirements during application deployment phase, especially for on-premises or hybrid cloud installations. For such scenarios, VIDIZMO offers custom deployment services to fit specific customer requirements, including everything from a combination of cloud and on-premises storage to streaming, application hosting and more.

Compliance and Security Customizations

Our governmental customers as well as our large enterprise clients in heavily regulated industries often require customizations to suit their stringent security and compliance needs. With an easily customizable software, we meet all such demands while also letting our client IT teams self-deploy, manage and customize the application according to their compliance regulations.

Software Support Extensibility

VIDIZMO offers the broadest, most flexible support for various media file formats to accommodate diverse customer media needs. However, every customer is different and may require customized support for unique media types or formats, which we facilitate by developing support for any proprietary or unique media used by an organization.

FAQ

Configuration & Customization Services, asked and answered

What does VIDIZMO's Configuration & Customization service actually cover?

It's a professional services engagement to tailor VIDIZMO's video CMS to your organization's environment, configuring deployment settings, feature set, branding, and system integrations so the platform fits how your teams already work rather than requiring you to adapt to an out-of-the-box setup.

Can the platform be branded to match our organization?

Yes, branding and white-labeling (logos, colors, custom domains, and portal look-and-feel) are part of the configuration work, so end users interact with the platform as an extension of your own brand rather than a third-party tool.

Does this include integrating with our existing systems?

Yes, integration configuration is a core part of the service, connecting the video platform to identity providers, storage, and other enterprise systems you already run, so it fits into your existing workflows instead of operating in isolation.

What deployment options are supported during configuration?

VIDIZMO supports cloud, on-premises, and hybrid deployment models, and this service configures the platform for whichever environment your organization requires.

Who typically needs this service versus using default settings?

Organizations with specific branding requirements, existing enterprise systems to integrate with, or deployment constraints (like on-prem or hybrid hosting) benefit most, smaller or simpler deployments may be fine with standard defaults.

Is this a one-time setup or an ongoing engagement?

Configuration and customization is typically scoped as an initial setup engagement tailored to your requirements; ongoing changes can be handled through subsequent support or professional services requests.