BetterCloudIT Service Management
Rights Granted and Revoked Once, Not Per Application
This connector is not prebuilt. It would be built to your requirement on the REST API and webhook paths the platform already carries, with scope and effort agreed per engagement. BetterCloud manages the SaaS estate: user lifecycle, licence assignment and policy enforcement across an organization's cloud applications. The problem it exists to solve is the leaver who still has access to the eleventh application, and a video library holding sensitive internal material is a candidate for being that eleventh application.
What you can do together
- Have a leaver's access to the library end at the same moment as the rest of their access, rather than on a separate checklist line.
- Drive a mover's rights from one event instead of application by application.
- Notify BetterCloud of events here over webhooks, so its policy view includes the library.
- Establish whether SCIM or BetterCloud handles provisioning, rather than running two paths at once.
How it connects
The direction is worth being precise about, because it is the opposite of what people assume. BetterCloud would act on the platform by calling its REST API, driving a joiner, mover or leaver change at the same moment it drives the rest of the estate. The platform's webhooks run the other way: they call out to a BetterCloud endpoint when something happens here, covering media actions, metadata changes, live sessions and workflow completion, with authentication configured per webhook.
What the REST API can do to an account is the first thing an engagement confirms, because that determines whether this is a full lifecycle integration or a narrower one. Where the organization's identity provider supports SCIM, that is the standard provisioning path and usually the better answer for joiners and leavers, with BetterCloud covering the policy and licence enforcement around it. An engagement would establish which system does which rather than building a second provisioning path beside an existing one.
BetterCloud stays the lifecycle and policy system. Its rules, its licence tracking and its estate view are unchanged.
BetterCloudIT Service Management
A scenario
- ScopingThe engagement would confirm what the REST API can do to accounts, and split responsibilities between SCIM and BetterCloud.
- SetupBetterCloud is configured to act on the platform for the agreed lifecycle events, and webhooks are pointed back at it.
- A joinerAccess is granted as part of the same onboarding action as everything else.
- A leaverAccess ends at the same moment, so the offboarding checklist gains no extra line.
- PolicyEvents from the library reach BetterCloud over webhooks, so its estate view is complete.
What stays where
BetterCloud remains the lifecycle and policy system
Its rules, licence tracking and estate view stay there.
The direction is BetterCloud calling in
It acts on the platform over the REST API; the platform's webhooks call out to it.
SCIM is usually the better provisioning path
Where the identity provider supports it, responsibilities are split rather than duplicated.
Processing runs where you deploy the platform
Shared or dedicated SaaS, your own cloud subscription, or on premises, reachable by BetterCloud.
Products and solutions
Next step
See it on your own BetterCloud instance.
We will show the connection made, the data moving and the output, then size it for your deployment.
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