About Capita
Capita is a global business services company headquartered in London, with a strong focus on providing technology-enabled services across a wide range of sectors. One of Capita's core competencies is delivering high-quality training and development programs to both public and private organizations.
Challenges
As Capita worked closely with the Department for Work and Pensions, it became evident that their existing content-sharing methods were not meeting the requirements of this high-profile client. Specifically, Capita needed a way to efficiently host, deliver, and manage SCORM training content, which is the standard for e-learning courses.
A major challenge was the requirement to securely share this content via tokenized links, which allowed only authorized personnel to access the material. Capita had a strict mandate to ensure that all training content was stored within the UK South region, aligning with the data residency and compliance needs of the UK government.
Their current system was not equipped to handle the delivery of SCORM content in a secure, user-friendly way, and they urgently required a robust solution that could offer more than just basic storage and sharing capabilities.
Solution
After a comprehensive search for the right solution, Capita selected VIDIZMO EnterpriseTube to meet their training and content delivery needs. VIDIZMO offered the ideal combination of secure hosting, robust SCORM support, and advanced content-sharing capabilities, all of which were essential to Capita’s objectives for DWP training programs.
It allowed Capita to upload and organize their SCORM-compliant learning materials in a secure and accessible environment. Tokenized URLs allowed Capita to control exactly who had access to the training materials. Furthermore, the VIDIZMO platform enabled Capita to track engagement with the training materials, offering valuable insights into how effectively the content was being consumed by the end users.
VIDIZMO's flexibility in deploying cloud solutions meant that Capita could seamlessly transition its storage infrastructure to the UK South region, adhering to all public sector data residency requirements. This ensured compliance with UK government regulations while still providing a highly efficient content-sharing solution for the DWP.
Impact in a Nutshell
- The ability to share SCORM content via tokenized URLs ensured that only authorized DWP personnel could access.
- With the cloud infrastructure moved to the UK South region, Capita met all data residency requirements, ensuring full alignment with UK government standards.
- Allowed Capita to host, manage, and share their training content in a centralized platform, improving operational efficiency.
- Capita could now track content engagement, providing critical feedback on how their training materials were being used, which helped in refining future programs.
About VIDIZMO EnterpriseTube
EnterpriseTube is a Gartner-recognized AI-powered enterprise video content and digital media management solution that helps organizations store, host, stream, manage, secure, and share video content and digital media.
