FAQ
Frequently Asked Questions
Why can't legacy evidence systems handle modern digital evidence workloads?
Legacy systems predate body-worn cameras, high-volume surveillance, and multi-agency workflows. They lack proprietary format support, automated RMS ingestion, and scalable chain-of-custody logging, creating bottlenecks that slow investigations and expose evidence to legal challenges.
What are proprietary evidence file formats and why do they cause problems?
Formats like DCR and RAW come from specialized interrogation and recording systems. Most DEMS platforms cannot play them natively, forcing investigators to install plugins or run lossy conversions before review, adding delays and risking file degradation before court.
What is a multi-portal architecture in a DEMS and why does it matter?
It hosts isolated environments for different divisions or county offices within one platform, each with its own permissions and workflows. Agencies get divisional separation for sensitive investigations while maintaining centralized oversight and compliance from a single administrative layer.
How does secure evidence sharing work without compromising chain of custody?
Platforms generate time-limited, permission-controlled links for prosecutors or defense attorneys. Links can restrict downloads, require authentication, and expire automatically. Every access event is logged, keeping chain of custody intact throughout.
What happens when digital evidence is siloed across multiple systems?
Investigators waste time searching disconnected platforms, chain-of-custody gaps appear during file transfers, and prosecutors face delays. Agencies become more vulnerable to evidentiary challenges that could have been avoided with a unified system.
Can a single DEMS handle all evidence types across an entire department?
Yes, provided it supports a wide codec library covering video, audio, images, documents, and proprietary formats natively. Platforms requiring file conversion before playback introduce fidelity risk. Test your specific formats, especially interrogation and surveillance outputs, before committing.
How does a modern DEMS reduce workload for IT and evidence management teams?
Automating ingestion, chain-of-custody logging, retention scheduling, and redaction eliminates manual overhead. Centralized storage removes multi-server management, and role-based access lets administrators set permissions once across all divisions.
TopicsDigital Evidence ManagementData SecurityCIO and IT Leadership
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