.sla-intro{color:var(--g600);font-size:15.5px;line-height:1.7;max-width:74ch}.sla-intro p:last-child{margin-bottom:0}.sla-cov{align-items:baseline;background:var(--g100);border-radius:999px;color:var(--g700);display:inline-flex;flex-wrap:wrap;font-size:13.5px;gap:8px;margin:14px 0 0;padding:7px 13px}.sla-cov-k{color:var(--g900);font-size:11.5px;font-weight:700;letter-spacing:.05em;text-transform:uppercase}.sla-wrap{margin-top:16px;overflow-x:auto;overflow-y:hidden;-webkit-overflow-scrolling:touch}.sla-wrap:focus-visible{outline:2px solid var(--orange);outline-offset:2px}.sla-table{border-collapse:collapse;font-size:14.5px;width:100%}.sla-table td,.sla-table th{border:1px solid var(--g200);line-height:1.6;padding:11px 13px;text-align:left;vertical-align:top}.sla-table thead th{background:var(--g100);color:var(--g900);font-size:12px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;white-space:nowrap}.sla-table tbody th[scope=row]{background:#fcfbfa;font-weight:600;white-space:nowrap}.sla-table .sla-num{font-variant-numeric:tabular-nums;font-weight:600;white-space:nowrap}.sev-pill{border-radius:999px;color:#fff;display:inline-block;font-size:12.5px;font-weight:700;letter-spacing:.01em;padding:3px 10px}.sev-urgent .sev-pill{background:#c7402f}.sev-high .sev-pill{background:#d4552f}.sev-medium .sev-pill{background:#c9902a}.sev-low .sev-pill{background:#5c7fd1}.sla-table tbody tr th[scope=row]{border-left:4px solid var(--g200)}.sla-table tbody tr.sev-urgent th[scope=row]{border-left-color:#c7402f}.sla-table tbody tr.sev-high th[scope=row]{border-left-color:#d4552f}.sla-table tbody tr.sev-medium th[scope=row]{border-left-color:#c9902a}.sla-table tbody tr.sev-low th[scope=row]{border-left-color:#5c7fd1}.sla-note{background:var(--orange-50);color:var(--g700);font-size:13.5px;line-height:1.65;vertical-align:middle}.sla-note p{margin:0}.sla-note p+p{margin-top:8px}.sla-after{color:var(--g600);font-size:14px;line-height:1.7;margin-top:12px}.sla-after p:last-child{margin-bottom:0}.pgrid{text-align:center}.pgrid .pgrid-corner{background:#fff;border:0}.pgrid-axis,.pgrid-axis-side{background:var(--g100)!important;color:var(--g700)!important;font-size:11.5px;letter-spacing:.06em}.pgrid thead th{text-align:center}.pgrid tbody th[scope=row]{background:var(--g100);border-left:1px solid var(--g200);color:var(--g900);font-size:13px;font-weight:700;text-align:center}.pgrid .pcell{border-color:hsla(0,0%,100%,.55);color:#fff;font-size:13.5px;font-weight:600;text-align:center;vertical-align:middle;white-space:nowrap}.pgrid .p-urgent{background:#c7402f}.pgrid .p-high{background:#d4552f}.pgrid .p-medium{background:#c9902a}.pgrid .p-standard{background:#5c7fd1}.sla-defs-h{color:var(--g900);font-size:19px;line-height:1.35;margin:30px 0 0}.sla-defs td{color:var(--g700);font-size:14px}.sla-defs th[scope=col]:nth-child(2){width:42%}.sla-ex{margin:0;padding-left:17px}.sla-ex li{margin:0 0 5px}.sla-ex li:last-child{margin-bottom:0}@media (max-width:700px){.sla-table{font-size:13.5px}.sla-table td,.sla-table th{padding:9px 10px}.sla-table thead th{white-space:normal}.sla-defs th[scope=col]:nth-child(2){width:auto}.sla-defs{min-width:560px}}